Nittobo America Inc., Customer Satisfaction Survey

Dear Customer,

You have been selected to receive this survey due to recent interactions with our Sales Department staff. We would like the opportunity to understand how we can serve you better. Please help us by taking a few minutes to tell us about the service that you have received. We appreciate your business and want to make sure we are meeting your expectations.

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Customer Information

First Name:

Last Name:

Company:

E-mail:

Phone:

Quotations

How responsive were we in addressing your inquiry?:

Were you satisfied with the pricing we quoted?:

Please advise us how well we met your expectations in this process.:

Comments:

Samples and Evaluations

Was your sample(s) received when promised?:

Was the order correct (product, volume, pricing, packaging, documents)?:

How responsive have we been to your request?:

Please advise us of how well we met your expectations in the order placement process.:

Comments:

Bulk Orders and Shipments

Was your order received when promised?:

Was the order correct (product, volume, pricing, packaging, documents)?:

Please advise us of how well we met your expectations in the order placement process.:

Comments:

Overall Comments

Based upon your recent experience(s), would you recommend Nittobo America Inc., to other colleagues?:

Comments:

Nittobo America Inc., Customer Satisfaction Survey

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